Support
Here are some support options:
- Application Help
- VideoCanvas has a help book that can be accessed under the Help menu.
- Support service
- VideoCanvas discussion group
- The VideoCanvas discussion group has useful information from both the developer and other users and you are welcome to participate. We're using Google Groups for the forum.
- Email your questions, suggestions and bug reports to support@norrkross.com. We usually reply within a day, but sometimes the emails are caught by some spam filter so if you don't get a reply, try again or use one of the other support channels above.
Known issues
- Mac OS X 10.9.
- Running VideoCanvas on Mac OS X 10.9 or later is not supported at this time.